公司简介 | Company Introduction

Besender Inc.（彼森德）是一家全球售后服务解决方案提供商，总部位于美国，并在中国、德国、菲律宾等地设有分支机构与服务中心。公司专注于 B2B 售后服务体系建设，业务涵盖维修、翻新、仓储、物流、客服中心以及数字化系统管理，为电动车、家电、智能机器人、储能设备等高价值产品品牌提供全方位售后支持。我们致力于通过数字化与标准化运营，构建全球服务网络，帮助制造商和品牌实现本地化、专业化、可持续化的售后体验。

Besender Inc. is a global after-sales service solutions provider headquartered in the United States, with operational branches and service centers in China, Germany, and the Philippines. We specialize in building and managing B2B after-sales service systems, including repair, refurbishment, warehousing, logistics, customer support centers, and digital service management. Serving high-value product brands in electric mobility, home appliances, intelligent robotics, and energy storage industries, we are committed to building a global service network through digitalization and standardized operations, enabling manufacturers and brands to deliver localized, professional, and sustainable after-sales experiences worldwide.

岗位信息 | Position Information

职位名称：人事行政经理（HR & Administration Manager）
工作地点：Chino, Greater Los Angeles Area
部门：人事与行政部
雇佣形式：全职

Title: HR & Administration Manager
Location: Chino, Greater Los Angeles Area
Department: HR & Administration
Employment Type: Full-time

岗位职责 | Key Responsibilities

负责公司日常人力资源与行政管理工作，包括招聘、入职、考勤、薪酬、绩效管理与员工关系维护；完善并执行人事制度与流程，确保符合美国及加州劳动法规；协调总部与海外团队的人事档案与制度对接；支持管理层在人力规划、绩效评估及团队发展方面的执行。同时负责办公室日常行政管理，包括办公用品采购、供应商管理、设施维护、会议组织、公司活动协调、文件与执照管理，以及协助财务进行费用报销审核与行政支出记录。与中国、德国、菲律宾等地团队保持沟通，确保全球HR与行政流程顺畅衔接，并支持海外项目在美国的本地落地与执行。

Oversee daily HR and administrative operations, including recruitment, onboarding, attendance tracking, payroll coordination, performance management, and employee relations. Improve and implement HR policies and procedures to ensure compliance with U.S. federal and California labor laws. Coordinate personnel documentation and HR alignment with headquarters and overseas teams. Support management in workforce planning, performance evaluations, and team development initiatives. Manage office administration such as procurement, vendor management, facility maintenance, meeting coordination, event organization, compliance documentation, and insurance updates. Assist the finance team with expense review and administrative cost tracking. Maintain close communication with teams in China, Germany, and the Philippines to ensure alignment of global HR and administrative processes, and support the localization and execution of international projects in the U.S.

任职要求 | Requirements

学历不限，人力资源管理、行政管理或相关专业优先；8年以上整体工作经验，其中至少3年以上人事或行政管理相关经验（有跨国公司或制造/服务行业经验者优先）；熟悉加州劳动法及人力资源基本流程；中英文流利（英语为主要工作语言，能够与中国总部沟通）；细心负责，具备良好的沟通与协调能力；熟悉HRIS系统或办公软件（Excel、Google Workspace等）者优先。

Bachelor’s degree preferred, with a background in Human Resources, Business Administration, or a related field. Minimum 8 years of overall work experience, including at least 3 years in HR or administrative management roles (experience in multinational or manufacturing/service-oriented companies is a plus). Solid understanding of California labor laws and HR operational processes. Fluent in both English and Mandarin Chinese (English is the primary working language, with regular coordination with headquarters in China). Detail-oriented, responsible, and strong in communication and coordination. Experience with HRIS systems and office tools such as Excel or Google Workspace is preferred.

薪资福利 | Compensation & Benefits

薪资面议，根据经验与能力确定。公司提供完善的医疗保险与带薪休假制度，国际化的工作环境与清晰的职业发展路径，以及透明、协作、开放的团队文化。

Salary negotiable and commensurate with experience. We offer comprehensive health insurance, paid time off, an international working environment with clear career development opportunities, and a transparent, collaborative team culture.

应聘方式 | How to Apply

请将英文简历发送至 lingchen@besender.com，邮件标题注明：“HR & Admin – Chino”。欢迎加入 Besender，与我们一起打造全球智能化售后服务新标准。

Please send your English resume to lingchen@besender.com with the subject line “HR & Admin – Chino.” Join Besender and help us build the global standard for intelligent after-sales service.